After a few disappointments along the way we finally moved to Winslowwith the help of Wilkinsons. Catherine in particular has been wonderful throughout the process. Nothing has been too much trouble, even though the commission may be heading to another agent, which is a shame. The care with which she goes about her job is admirable. If other agents showed half the dedication as her, the industry would be looked on with a lot more favour than it is. With thanks Steve and Lindsey Herbert
Wilkinsons is a story of two halves. The first half, namely Susan & Catherine are very pleasant and helpful and were supportive throughout a difficult house purchase. However a lot of this was spoilt by the complete lack of customer care and attention by their colleague Andy. Twice we visited their agency and on both occasions it felt like we were intruding. On todays occasion it was to pick up the keys for our new home. Not only was there absolutely no welcome, there was also no care and consideration that this should have been a special and exciting moment for us. Andy did not know the keys were ready for release. This I could forgive if he had offered us a seat, maybe a coffee and warm welcome and assurance that he would resolve it. But no. We got ignored, we got to hear him being very rude and leaving a rude and abrupt message for Catherine. Once hed decided he would release the keys we got stomping about the office whilst he searched for them, only to find they were already on his desk. Ive had better experiences buying a coffee!I left this review on their Facebook page with 3 stars, thinking that someone might have been in touch, but weve heard nothing until today when they emailed to ask if we would leave a review. Because of this Ive downgraded to 2 stars. If we ever come to sell I wouldnt use this agency.
Our Winslow home had been listed for some months with another estate agent, with very little outcome. We decided to switch to Wilkinsons and things then moved quite quickly. The sales process was completed painlessly and without any major problems. We would definitely use Wilkinsons again.
The Wilkinson Partnership - Estate Agents is a UK Real Estate Agency based in Buckingham, South East England. The Wilkinson Partnership - Estate Agents is located at 12 Market Square, Winslow, Buckingham MK18 3AF, UK.
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